THE WISHING TABLEDigitalisation is not a trend, it is a profound, far-reaching social evolution. Against this backdrop, the coffee machine manufacturer WMF presented its new ‘Future in a Box’ technology concept at this year’s spring trade fairs. It offers restaurant owners, hoteliers and coffee machine operators all the relevant instruments for the digital customer experiences of the future. The focus was, on the one hand, on turn-key concepts for contactless and cashless payment systems and on telemetrics, connectivity and apps. On the other hand, the premium product supplier provided deep insight into its development agenda regarding innovative touch payment systems using near field communication and biometrics.