Deutsche Telekom extends its digital leadership
In order to provide systematic leadership of employees in the digital age, the skills and methods managers need today are not the same as those they needed in the analogue world. Telekom has launched a new worldwide development programme that promotes successful leadership in the digital era. With ‘levelUP!’, as the programme is called, the concept of ‘Ambidextrous Digital Leadership’ is filled with concrete content. Dr. Elke Frank is the head of the HR Development Department at Deutsche Telekom and ranks among the 40 leading minds in HR in Germany. We spoke to her about this special development initiative.
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Customer and employee interaction in the focus of digitalisation