Learning to understand the customer’s language
Nowadays market analyses show significant change in behaviour and demand of retail. It is therefore imperative for retailers to not only have a physical presence but to be present across channels also - to engage in omnichannel retailing ideally. To do this efficiently, targeted and while exploiting additional advantages for customers and retailers, a strong back-end is required, which means a corresponding PIM or MDM system.
Discover the new Stibo Systems
Read our latest whitepaper we authored together with Global Data Movement Ally Bayard Consulting
Customer and employee interaction in the focus of digitalisation