Digital Experience Platforms are technologies that cover companies‘ digital core processes to reduce the architectural complexity that can be caused by a best-of-breed-solutions approach. This way, Digital Experience Platforms circumvent the need to integrate individual systems in a way that ensures smooth data flows. In terms of ISCM, Digital Experience Platforms consolidate Core Information Supply Chains, thereby offering the possibility to reduce costs, inefficiencies and the risk of data integrity issues.
Implementing a Digital Experience Platform requires decision-makers to be fully aware of what their core processes actually are as this defines the functional areas the Digital Experience Platform needs to cover. Basically, Digital Experience Platforms fulfill the main tasks a typical company expects, but to match the complete unique set of required features, the solutions must be adapted in one way or another in most cases. Hence, a certain degree of adaptability are a must for Digital Experience Platforms to stay competitive.
Reading List
The Rise of the Digital Experience Platforms – Solutions with technology ownership
Pimcore x TGOA
Published in 2019
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Customer and employee interaction in the focus of digitalisation